How do I buy music?
How does it work?
How secure and private is this process?
What is your affiliation with eBookMall?
Should I make sure this will work on my computer before I buy music?
When I buy music, can I save it on my computer?
Are the free music files the same quality as the music I purchase?
Are the music books I purchase formatted for printing?
What if I have problems downloading music I've purchased?
What is your refund policy?
May I make as many copies of the music as I’d like?
How can music teachers legally make copies for their students?
Do you have plans to sell music that can be shipped to me?
How do I play sound files?
How do I buy music?
Visit our music store and select the Violin Online, Cello Online or Viola Online sheet music you’d like to buy in the "Place Your Order" box. You’ll be connected to eBookMall, a leading electronic bookstore. In a matter of minutes, you’ll be able to pay, print, and play music! We also have an affiliate relationship with Sheet Music Plus and Amazon (links in our "Additional Products - Sheet Music" section take you directly to their site & you can order music other than our Violin Online music through them).
How does it work?
The Violin Online, Cello Online and Viola Online music you order through eBookMall will be sent directly to your computer over the Internet using a secure and patented process. Other than Adobe Reader (formerly called Acrobat® Reader), no special software or plug-ins are needed. If you don’t already have the free Adobe® Reader installed on your computer, you’ll need to install this before purchasing music: Get Adobe Reader The electronic bookstore we use, eBookMall, will provide you with easy order instructions. All you need is a credit card to order (Visa or MasterCard). Further details can be obtained directly from eBookMall: Go to eBookMall's Ordering Instructions.
How secure and private is this process?
eBookMall uses secure socket layer (SSL) encryption software, one of the safest ways to provide secure and encrypted commerce transactions over the Internet. eBookMall has a 100% guarantee that your sales transactions will be safe. They use industry leaders such as CyberCash and Bank of America to provide guaranteed protection on every order. Your privacy is also protected through eBookMall. Personal information you provide for eBook orders is only used to process your order, and will not be shared or used for any other purpose.
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What is your affiliation with eBookMall?
In order to quickly transmit our music to users in a safe and affordable manner, we've entered an agreement with eBookMall that allows them to electronically distribute our content. eBookMall handles payment and digital distribution of our music books. Visit their site if you'd like more information about them: Go to eBookMall. eBookMall has no connection to our site content or the free music offered directly through our site.
Should I make sure this will work on my computer before I buy music?
Yes. You may want to make sure Acrobat Reader is correctly installed on your computer by opening a sample PDF music file. If you’re unable to view the sample file, you will not be able to print and view files you purchase, and if it does work, you're ready to go! Test a Sample PDF File.
When I buy music, can I save it on my computer?
Yes. When you make a purchase, an Acrobat file of music will open on your screen. You may immediately print copies of this music. You can also download this file to your computer. Using the icons at the top of the Acrobat tool bar (e.g. the disk icon next to the red Acrobat A), you can save the music file to whatever directory on your computer that you’d like.
Are the free music files the same quality as the music I purchase?
No. Most of the free music files are in GIF format (e.g. all music in the "Exercise Studio,") and music you purchase are PDF files. PDF, the format used by Acrobat® Reader, produces a much higher quality document than GIF. Our free Christmas and Sacred music files, however, are in PDF format.
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Are the music books I purchase formatted for printing?
Yes, the music is ready to be printed on your computer. Each page is formatted so you can print your music and either bind it yourself at a copy center, or, use clear cover sheets and place it in a folder. Music was notated using Finale, the professional music notation software, and files are digitally transmitted as PDF files and can be viewed with Acrobat® Reader.
What if I have problems downloading music I’ve purchased?
Contact eBookMall if you have any problems purchasing or downloading our music books. Their support center can be reached at: Help Desk - http://www.ebookmall.com/helpdesk.htm or Customer Service Department - http://www.ebookmall-ebooks.com/forms/customer-service.htm
What is your refund policy?
All sales through eBookMall are backed by a 100% money-back satisfaction guarantee. Your complete satisfaction is their goal, and they handle all refunds, cancellations and problems you may have purchasing our music books. For these concerns, contact eBookMall's Customer Service Department at http://www.ebookmall-ebooks.com/forms/customer-service.htm or visit their Help Desk: http://www.ebookmall.com/helpdesk.htm
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May I make as many copies of the music as I’d like?
You may make as many copies as you’d like for your own personal use.
How can music teachers legally make copies for their students?
If you are a music teacher, please contact us for details about a site-license that will allow you to legally copy and print music for your entire orchestra, string group or private studio.
Do you have plans to sell music that can be shipped to me?
If enough customers indicate that they are interested in this, we will make this option available. However, this may increase music prices due to printing, binding and shipping costs.
How do I play sound files?
In response to user requests, we have recently converted all of our sound files to MIDI. Sound files should play when you click on the highlighted title. MIDI files may be saved to your computer by right clicking on your mouse. If you would like to create your own playlist and adjust the tempo, volume and key of MIDI files, click on the following link for a free MIDI player: FREE vanBasco's Karaoke Player to assist users in saving and adjusting the speed of files.
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